Please only use the Emergency contact form in case of a LIVE issue. A LIVE issue is any incident that: Stops live prices from being streamed; Prohibits you from live trading; or results in trades not being settled. Issues where limit or stop orders are not being triggered or not being triggered at the requested price are not classed as LIVE issues and should be addressed to email@example.com..
Following the above procedure will allow Darwinex to efficiently identify and fix the issue and contact you in a timely manner. In case your issue meets the above criteria please, follow this procedure.
Emergency contact form
Our London offices can be found at Level 39, the leading fintech centre in the heart of canary wharf
Our Madrid offices are located in the heart of the Barrio Salamanca, a stone’s throw from the emblematic Puerta de Alcalá