Contact information

At Darwinex, we’re here to help. Please select the most suitable contact details below and we will be in touch as soon as we can


Customer Success
Tel: +44 20 3769 1554


Tel: +44 20 3769 1554

Emergency procedure

Please only use the Emergency contact form in case of a LIVE issue. A LIVE issue is any incident that: Stops live prices from being streamed; Prohibits you from live trading; or results in trades not being settled. Issues where limit or stop orders are not being triggered or not being triggered at the requested price are not classed as LIVE issues and should be addressed to

Following the above procedure will allow Darwinex to efficiently identify and fix the issue and contact you in a timely manner. In case your issue meets the above criteria please, follow this procedure.

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Our Offices

  • london


    Our London offices can be found at Level 39, the leading fintech centre in the heart of canary wharf

  • madrid


    Our Madrid offices are located in the heart of the Barrio Salamanca, a stone’s throw from the emblematic Puerta de Alcalá